Last Updated: January 2026

99vip Privacy Policy — Your Data, Our Responsibility

The security of your personal information is our top priority. Learn clearly how 99vip collects your data, why it is retained, and how it is kept secure.

How we We protect your data

Encrypted storage

All your data is protected with SSL/TLS encryption. Information is stored on servers using banking-grade encryption — completely unreadable to others.

Not Shared with Third Parties

Your personal information is never sold or shared with advertisers or third parties. Data is used solely for the purpose of providing our services.

Minimal Data Collection

Only the information that is strictly necessary is collected — we never ask for excessive or irrelevant data. We genuinely respect your privacy.

Secure Data Servers

Your data is stored in secure data centers. Regular security audits are conducted and any threats are addressed immediately.

Your Control

You may request to update, correct, or delete your information at any time. You have full control over your own data.

Cookie Policy

We use cookies solely to improve the quality of our services. You can manage cookies through your browser settings.

Your privacy is our priority: By accessing 99vip or creating an account, you are agreeing to this Privacy Policy. Please read it carefully in full.

1 Introduction

99vip One of Bangladesh's most popular online gaming platforms. We believe that protecting our members' privacy is not just a legal obligation — it is our ethical responsibility. This privacy policy clearly outlines what data we collect, why we collect it, how it is stored, and the circumstances under which it may be used.

This policy 99vipapplies to all services — from visiting the website to creating an account, making deposits, gaming, and accessing support. By using our platform, you are deemed to have agreed to this Privacy Policy.

We may update this Privacy Policy from time to time. You will be notified of any significant changes via email or through the platform. The "Last Updated" date at the top of the policy indicates when the most recent changes were made.

2 What information we collect

99vip Only the data necessary to provide our services is collected. We never request unnecessary or excessive information. The table below outlines the types of data collected and the reasons for collection:

Types of Data Example Reason for Collection
Identity Information Name, Date of Birth Age Verification, Account Creation
Contact Information Mobile, Email OTP verification, notifications
Payment Information Mobile Banking/Nagad Number Deposits & withdrawals
Device information IP, browser, OS Security & Fraud Prevention
Gaming activity Betting History Responsible Gaming Monitoring
  • Information you provide directly through the registration form.
  • Technical information automatically collected while you use the platform.
  • Information provided to the support team during the verification process.
  • Financial information required during payment processing.

3 How Your Information Is Used

99vip Your information is used only for specific, defined purposes. We never use your data for advertising or any unnecessary purpose.

  • Account management: Creating and maintaining your profile, verifying logins, and keeping your account secure.
  • Payment Processing: Processing deposits and withdrawals and maintaining transaction records.
  • Ensuring Security: Detecting and preventing fraud, money laundering, and other illegal activities.
  • Customer support: Resolving your issues and responding to your queries.
  • Responsible Gaming: Monitoring gaming behavior to identify problematic gaming patterns.
  • Promotional Communications: Offers and bonuses are communicated only with your consent.
  • Legal obligations: Meeting the requirements of applicable laws and regulatory authorities.

Our commitment: Your information will never be sold to advertisers, data brokers, or any unauthorized third parties.

4 How long information is retained

99vip We do not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal obligations and security requirements.

  • Account information: For the duration the account remains active, and for up to 5 years after closure.
  • Transaction Records: A minimum of 5 years in accordance with financial regulations.
  • Communication History: 2 years after the support session is completed.
  • Log Files: Security logs are retained for a maximum of 1 year.

After the designated retention period, data is securely deleted or anonymized. If you request account closure, all data except what is legally required will be deleted.

5 When information is shared

99vip We do not typically share your information with third parties. However, limited data may be shared in the specific cases outlined below:

  • Payment Processors: Mobile Banking, Nagad, Rocket, and other payment gateways — used to process transactions.
  • Game providers: Licensed game providers — used to deliver gaming services.
  • Law enforcement agencies: To authorities when required by court order or legal obligation.
  • Technology Partners: Cybersecurity and technology service providers — for technical purposes only.

All third-party partners are contractually required to ensure that they 99vipwill uphold its privacy standards and will not use your information for any other purpose.

6 Cookie Policy

99vip This website uses cookies. Cookies are small text files stored in your browser that help improve your experience.

  • Required Cookies: Used to maintain login sessions and ensure security. The site cannot function without these cookies.
  • Performance Cookies: To analyze how frequently different sections of the site are visited — fully anonymous.
  • Functionality Cookies: To remember your preferred language and settings.

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some site features to stop working. Use the settings options in Chrome, Firefox, or Safari to manage your cookies.

7 Your Rights

99vipEvery member registered at has the following rights regarding their personal information:

  • Right to know: You may request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You may request deletion of your data, except where retention is required by law.
  • Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
  • Data portability: You may request a copy of your data in a machine-readable format.
  • Right to object: You may opt out of marketing communications at any time.

To exercise these rights, please contact our support team. Requests are typically responded to within 30 business days.

Data-related requests will only be processed after your identity has been verified — this is done to protect you.

8 Minor's Privacy

99vip Strictly prohibited for anyone under 18. We do not knowingly collect information from minors. If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child has created an account, please notify our support team immediately. We will take prompt action.

9 Security Measures

To keep your information secure 99vip Industry-leading security standards are applied throughout the platform. Our security framework is regularly tested and reviewed by independent third-party experts.

  • SSL/TLS encryption: All data transfers occur over encrypted channels.
  • Two-Factor Authentication: Both OTP and password are required to log in.
  • Firewall & DDoS Protection: Server-level attack prevention.
  • Regular Security Audits: Vulnerabilities are identified and resolved promptly.
  • Access control: Only authorized personnel have access to specific data.

Please Note: No one can guarantee 100% security on the internet. That is why you should always keep your password strong and never share it with anyone.

10 Policy Updates

99vip This privacy policy may be updated as needed. You will be notified of any changes through the following methods:

  • On-platform notifications or pop-up alerts.
  • Notifications sent directly to your registered email.
  • The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes will be considered acceptance of the updated policy. For significant changes, your explicit consent may be required.

11 Contact Us

Our support team is always available for any questions, requests, or complaints regarding the Privacy Policy. Contact us:

  • Email: [email protected]
  • Live Chat: Click the chat icon on the right side of the platform.
  • Support hours: 7 days a week, 24 hours a day.

We typically respond to all inquiries within 24 hours. For urgent matters, live chat is the fastest option.

Play with Peace of Mind 99vipat

Game with confidence knowing your privacy is protected. Register now and join millions of gamers across Bangladesh.

Encrypted protection Your Data Is Never Sold 24/7 Support Responsible Gaming
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